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Business Planning & Performance
Management Redesign
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Introduction |
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Transformed a traditional, low value added planning process into a
management tool to drive improved business performance.
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Description |
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After a major merger, a client in the Entertainment industry believed the time
was right to redesign its planning process as a means to speed expected
synergies (which had been communicated to Wall Street). For this project we
used our Rapid Redesign Approach to Planning (RRAP). We
began by defining our objectives, determining what was in and out of scope,
organizing a steering committee, and developing a project plan. Then we
interviewed senior management and facilitated focus group, defined requirements
of new process leveraging interview findings and extensive best practices
database, recruited a high level cross functional team and led a series of five
sessions to redesign the planning process. We then developed sub-project teams
to implement various recommendations, and an implementation plan to roll the
new process out company-wide. The new process incorporated aspects of Rolling
Forecasts and Balanced Scorecards. |
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Results |
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Client achieved parent company established "stretch
targets" for the first time in five years, and first year synergy goals
were met. User survey indicated substantial improvement over previous process.
Reduced cycle time by reducing rework, confusion, and last minute changes.
Achieved buy-in and commitment into the process, and increased accountability
and visibility.
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